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Privacy Policy for At Cost Handyman

Effective Date: July 20, 2025


At Cost Handyman ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our services—whether online, in person, over the phone, or by inviting us into your home.

This policy applies to all services provided by Christopher Climie, owner of At Cost Handyman.


1. Information We Collect

We may collect the following personal and service-related information:

Personal Information:

  • Full name, address, phone number, and email address, and other identifying information

  • Payment details (collected via secure third-party processors)

  • Home access information (e.g., door codes, key instructions) when provided

  • Home Wifi network and password information as well as access to personal smart devices and programs.

Service Details:

  • Job site information

  • Communications, notes, or feedback about your service

  • Photos/videos (with your permission) to document work​


Media and Project Use Authorization:

"I hereby grant At Cost Handyman, its representatives, and assigns the right to use photographs, videos, media, and other details of the project for marketing, advertising, social media, and promotional purposes. This includes the use of images or descriptions that could potentially be used to identify my property or project, entirely at the discretion of At Cost Handyman. I understand I will not receive compensation for such use, and I waive any rights to inspect or approve the media before publication."
 

2. How We Use Your Information

Your information is used to:

  • Schedule and deliver handyman services

  • Communicate about appointments, invoices, and project updates

  • Process payments securely

  • Access your property responsibly (when invited)

  • Improve our services and maintain business records

  • Comply with applicable legal obligations
     

3. Sharing and Disclosure

We do not sell or rent your personal information. We may share it only as needed with:

  • Trusted service providers (e.g., payment processors like Stripe or Square)

  • Authorized team members or subcontractors assigned to your project

  • Government or legal authorities, if required for compliance or safety
     

4. Payment Methods

We accept:

  • Online payments via secure platforms and our website

  • In-person payments using mobile readers

  • Phone payments, processed securely by authorized staff

  • Online banking payments made by Zelle, Venmo, PayPal

Your payment data is handled securely and never stored on our local systems.

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5. Home Access

If you invite us into your home:

  • We will only access your property as scheduled and agreed

  • Any lockbox codes, instructions, or keys you provide are kept confidential

  • Only those involved in your service will receive access information

  • You may update or revoke this information at any time
     

6. Data Security

We use reasonable safeguards to protect your information, including:

  • Secure payment gateways

  • Restricted access to sensitive information

  • Routine data handling practices for security and compliance

No method is 100% secure, but we work hard to protect your data.
 

7. Your Rights

You have the right to:

  • Access or correct your personal information

  • Request deletion of your data (except where required for legal or business purposes)

  • Ask questions or file a concern about our practices

Contact us at any time to make a request.

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8. Updates to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website. Changes take effect immediately upon posting.

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9. Contact Information

At Cost Handyman
Christopher Climie, Owner
📍 2245 S Gene Autry Trail, Unit A. Palm Springs, California. 92264
📧 info@atcosthandyman.com
📞 442-361-3086

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